At Financial Control Services we recognize the delicate nature of the accounts entrusted to us. It has always been our philosophy to treat both our clients and their patients fairly and compassionately". We have a reputation to maintain . . . YOURS!
@Client Services uses the power of the internet to expand our abilities and services to our customers needs from anywhere in the world. Using an internet connection and browser our clients have full access to our system 24/7 to communicate effectively.
Telephone Monitoring System:
At FCS all inbound and outbound telephone calls are recorded for quality assurance and training purposes. These calls are available to our clients for their review.
Credit Scoring:
FCS uses an automated, online scoring system with Experian. Scoring allows our office to verify a debtor's telephone number, and/or address, available financial reports and more.
Benefits of using FCS:
- Reduced overhead
- Increased cash flow
- Increased productivity
- Maximizes profitability
@Client Services
@Client Services is an internet based debt Collection Agency Management Software tool that provides clients of our agency, with easy yet secure access to their specific account portfolio 24/7. Using an Internet connection and browser, our clients can view information or update accounts. When a client has been set up and assigned a password, they can access the following information:
- Inquiry by Name, Social Security Number, Client Account Number, Address, Phone Number, Account History.
- Client Specific A/R: Amount owed, Delinquency, Amount due you at the time of inquiry.
- Client Statistics: Month to Date, Year to Date and from inception.
- Client Actuarial Statistics
@Client Services is much more than just viewing accounts and reports. Our clients have the ability to input valuable information directly into our system and communicate with authorized members of our staff. You can send 1000's of accounts with the click of a mouse, submit Direct Payments and adjustments to our payment clerk for posting, enter new accounts on an individual basis, instantly message our customer service representatives and much, much more.
There is no cost to our clients for this service. Access to the internet is all that is needed.
