At Financial Control Services we recognize the delicate nature of the accounts entrusted to us. It has always been our philosophy to treat both our clients and their patients fairly and compassionately". We have a reputation to maintain . . . YOURS!
@Client Services uses the power of the internet to expand our abilities and services to our customers needs from anywhere in the world. Using an internet connection and browser our clients have full access to our system 24/7 to communicate effectively.
Telephone Monitoring System:
At FCS all inbound and outbound telephone calls are recorded for quality assurance and training purposes. These calls are available to our clients for their review.
Credit Scoring:
FCS uses an automated, online scoring system with Experian. Scoring allows our office to verify a debtor's telephone number, and/or address, available financial reports and more.
Benefits of using FCS:
- Reduced overhead
- Increased cash flow
- Increased productivity
- Maximizes profitability
Why Choose FCS?
Financial Control Services, a collection agency based in Texas since 1992, knows that it is detrimental for a business to have accounts remain unpaid in any economy. Today more than ever, businesses are looking to resolve overdue accounts as soon as possible. When accounts go unpaid regardless of the approach, many businesses have had new life breathed into their bottom line when they turned to the help of a knowledgeable and reputable collection agency. Our consistent and professional services enable companies and their staff to focus on the elements critical to the everyday operations of their business. We represent them with the highest of ethics and values. FCS employees are trained to provide assistance to debtors to resolve the account balance. We score all account balances that are $100 and above to help verify all pertinent information on the debtor as well as their ability to repay the debt they owe. Almost all (approximately 98%) of our clients are in the healthcare field, so we are fully aware of the importance of the provider's image and reputation. To that end, FCS strives to protect our clients by providing professional collection services while supporting their image. When working with a new client, FCS meets with staff members to gain a clear understanding of the client's internal policies and procedures. We allow our client to set the direction for working their collection accounts. We also honor our reputation, taking great pride in the relationships that we have developed with our clients. When working with a health care provider, we truly consider FCS an extension of that provider's image and realize that any actions taken by our office to resolve a debt, will ultimately reflect upon them.
Contact us today for Reliable, Consistent, and Professional Management of your collection accounts.
The owners, Mike Rash and Carolyn Grider, have a combined total of over 50 years in the collection agency business. Additionally, we are fortunate to have employees with many years of collection experience.
Our staff members are all trained and tested in the FDCPA/FCRA, and all have many years collection experience in resolving unpaid debt. We have bilingual staff members on staff for those who need this service. Financial Control Services' clients are in healthcare, so we are aware of the importance of the provider's image and reputation. To that end, FCS strives to protect our client by providing collection services while supporting their image.
When working with a new client, FCS meets with staff members to gain a clear understanding of the client's internal policies and procedures. We allow the client to set the direction for working their accounts. Thus, our employees work diligently to maintain the clients' hard-earned reputation. Our office records all inbound and outbound calls for quality assurance and training purposes, and these recordings are available to our clients for review if needed.
We also honor our reputation, taking great pride in the relationships we have developed with our clients. When working with a healthcare provider, we truly consider FCS an extension of that provider's image and realize any actions taken by us to resolve a debt will ultimately reflect on them.
As you partner in your collection needs, we believe our success depends on your success. By sharing best practices, we have successfully helped numerous clients to increase their recovery rates, and in turn increase their revenue.
Professional Memberships/Sponsorships
FCS belongs to professional business organizations in order to better serve you. These memberships help keep us informed of the latest changes and developments in both the healthcare and collection industries that we serve.
- American Association of Healthcare Administrative Managers—Member
- AAHAM-Texas Bluebonnet Chapter—Member
- Radiology Business Management Association—Member
- Texas Medical Group Management Association—Member
- Anesthesia Administrators of Texas—Sponsor
- Healthcare Services Programs—Member
- The American Collectors Association—Member
- Better Business Bureau—Member
- Chamber of Commerce—Member
Financial Control Services
Incorporated:
R&G Financial Group, Inc.—April 1992
Dunn & Bradstreet No. 803513126
Principals:
Mike R. Rash—President
Carolyn M. Grider—Vice President
